Returns & Exchanges

We want you to be completely satisfied with your Somerset Toiletry Co purchase; if for any reason you are not, we offer a 30-day return policy for unused and unopened products. Please ensure items are in their original packaging to qualify for a full refund or exchange.

1

Initiate Your Return

Contact our customer service team with your order number and reason for return to receive a unique Return Authorization number.

2

Prepare Your Package

Carefully pack the unused items in their original boxes, ensuring they are securely sealed to prevent damage during transit.

3

Label and Post

Affix the provided return label to your parcel and drop it off at your nearest authorized shipping location or post office.

4

Refund Processing

Once our warehouse receives and inspects your returned beauty products, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing